IT SERVICES FOR SMB
SMB IT Services and Solutions to Fit Your Specific Needs
Customized IT Services for Small Businesses, who want to stay ahead of the competition.
At TechSoft Systems, we care about the success of your small business, and our processes, tools, on-demand support and solutions help you save money and increase efficiency. We want you to focus on running and growing your business, while we focus on keeping your growing business running. Whether there is an issue with the WiFi, your devices are running slow, or you have another tech-related problem, skip the troubleshooting and turn to the professionals.
You are experts in your field and our team at TechSoft Systems are the experts when it comes to managing your Small Business IT services, let us help you transform and elevate your business.
TechSoft Systems IT Services for Small Businesses
Help Desk Support
2 hours per month of help desk support with the option to upgrade for more
Full Remote Monitoring and Management (RMM) & Patching
Monitor, detect, and fix any issues with your system.
Anti-Virus & Malware Protection
Protection for your devices from outside threats.
Data Backup
In the cloud or on your computer, protect your business from data loss from hardware failures, accidents, or malware
Cloud Services
A wide range of services delivered over the internet including management of Office 365 and Google Workplace environments, email back-up, and file protection
IT Services for Small and Midsize Business
Network Support & Services
◉ 24x7x365 Monitoring
◉ Uptime & Performance Monitoring
◉ Windows, Mac, and Linux Servers
◉ Asset Discovery (Shadow IT)
◉ Configuration Changes
◉ Backup & Disaster Recovery Services
◉ Troubleshooting
◉ Proactive Maintenance
◉ Firmware Updates
◉ Network Traffic Analysis
◉ Backup & Disaster Recovery Services
◉ Consulting & Industry Expertise
Workstation Support & Services
◉ 24x7x365 Monitoring
◉ UProactive Maintenance
◉ Comprehensive Laptop & Desktop Computer Support
◉ Patch & Update Managemen
◉ Installation, Migration, and Refresh Services
◉ Consulting & Industry Expertise
◉ Remote Worker Solutions
- Hardware Acquisition/Procurement
- Supply Chain Insights
- Remote Hardware Retrieval & Logistics
- Remote Worker Setup Assistance
Help Desk Support
◉ 24x7x365 Rapid Response
◉ Remote User Assistance
◉ Managed VPN Access
◉ Communicative & Knowledgeable U.S.-Based Help Desk Staff
◉ On-Site & Remote Support Services
Managed Endpoint Detection & Response (MDR/EDR)
Enhance your company’s security posture by minimizing the risk to your business with our Managed Endpoint Detection & Response service. Not only do we monitor the security of your computers and servers, but we also can monitor the following for security threats:
◉ Active Directory
◉Azure Active Directory
◉ Office 365
◉ On-Site Network
◉ Amazon Web Services (AWS)
Our Security Operations Center actively searches for threats to your organization 24x7x365 and is staffed by highly trained security experts with experience from industry and global security agencies.
Workstation Support & Services
In today’s supply chain climate, finding equipment that is in-stock is hard. TechSoft Systems makes this process easy for you. Tell us what you need, your budget, and we will search our 1800+ manufacturers and suppliers to find the right device for you. Our sales team works closely with our technicians and engineers to ensure that there are no surprises for you at the end of the sale. We have access to the same brand-name manufacturers, distributors, and stock that the large online retailers do, such as:
◉ Lenovo
◉ HP
◉ Dell
◉ APC
◉ Sonicwall
◉ Netgear
◉ Cisco Meraki
◉ Aruba Networks
◉ Hewlett-Packard Enterprises (HPE)
◉ Supermicro
◉ Adobe (including Creative Cloud, Non-Profit, and Education)
◉ Samsung
◉ Poly (formerly Polycom & Plantronics)
◉ Logitech
◉ Yealink
We also work with our entire client base to identify similar needs to bundle together orders to achieve bulk discounts!
